Buy a voucher online

[Cheffy6769]

I’m locked out of my account and I don’t have data where I am living in the rural area by Kingston and want to know if I can purchase online a voucher because I can still put in my code from a voucher and top of my dad with that with that possible it’s not the same credit card that they have on file

[Cheffy6769]

Ty so much guys. 

[Luddite]

@Cheffy6769  Since you can't access wifi to create a backup with Fongo, or TextNow, you might want to get a https://www.speakout7eleven.ca/ SIM card; they run off Rogers so confirm reception before buying. For $35 to start and then $25/year you will have an emergency backup.

[LurganIeUk]

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@Cheffy6769 wrote:

I’m locked out of my account and I don’t have data where I am living in the rural area by Kingston and want to know if I can purchase online a voucher because I can still put in my code from a voucher and top of my dad with that with that possible it’s not the same credit card that they have on file

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Do you have any of these locations near by??

[RosieR]

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@Cheffy6769 wrote:

I’m locked out of my account and I don’t have data where I am living in the rural area by Kingston and want to know if I can purchase online a voucher because I can still put in my code from a voucher and top of my dad with that with that possible it’s not the same credit card that they have on file

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Hi @Cheffy6769 go to recharge.com

It is ok to use your credit card to buy a voucher.

For a small fee, you will see your recharge code directly on the page after completing your payment.

They'll also send it to you via email within 5 minutes after ordering.

Please note:  Sometimes emails end up in your spam folder. Please make sure to check it, so you can use your code as soon as possible.

I hope this helps

RosieR

[esjliv]

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@Cheffy6769 wrote:

I’m locked out of my account and I don’t have data where I am living in the rural area by Kingston and want to know if I can purchase online a voucher because I can still put in my code from a voucher and top of my dad with that with that possible it’s not the same credit card that they have on file

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@Cheffy6769 ,  

You are locked out of your Self Serve account? 

Clear your browser's cache, try a different browser, then try using the Forgot your password option.

If you still cannot get in, only Moderators can get you back in.

To contact the Public Mobile Moderator_Team, there are two ways to reach them:

1 -  Faster Method - Click the bubble comment circle on the bottom right hand side of your screen, or use this link to: Get Help With SIMon the Public Mobile chatbot

OR

2 – Slower Method - Use this link to:

Private Message to Public Mobile Moderators (PM Customer Service Representatives)

[Spudster]

Phew... take a breath,  @Cheffy6769 

Once you have the voucher,  dialing *611 from device needing funds can get the voucher added without even needing the PIN#

[Cheffy6769]

Thank you kindly

[computergeek541 · Accepted solution]

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@Cheffy6769 wrote:

I’m locked out of my account and I don’t have data where I am living in the rural area by Kingston and want to know if I can purchase online a voucher because I can still put in my code from a voucher and top of my dad with that with that possible it’s not the same credit card that they have on file

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The Public Mobile website doesn't sell them, but recharge.com and ding.com do. It will cost you slightly more than normal though.