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Build your own plan links aren't working

harvestgleaning
Great Neighbour / Super Voisin

Last month I chose to build my own plan and I was successful at doing so effortlessly through the website. This month I was exploring my options and went to use the "Build your own plan" link and it took me to the regular pre made plan option page but not to the options for building your own. Just wondering is this option getting phased out or?

2 REPLIES 2

Pound
Great Citizen / Super Citoyen

This just goes to show even with Public Mobile, there are frustrations from time to time. LOL. 

Dunkman
Oracle
Oracle

@harvestgleaning 

Unfortunately, build your own plan option is phased out presently.  It might be brought back in the future. 

 

Your present plan is grandfathered, but if you change to other plans, you will not be able to get your present plan back.  

 

EDIT:  here is the official announcement of this change.

https://productioncommunity.publicmobile.ca/t5/Announcements/Exciting-changes-to-our-brand-and-custo...

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