Buffering while watching videos

[Beatty]

My phone is always buffering on Facebook videos when I’m on public mobile but not when I switch to wifi. Does anyone know why this is happening. It did not do this when I switched to Public Mobile 2 months ago.

[BKNS27]

@Beatty 

Do you have a VPN on your phone? If you do, just disable it and see if that helps.

I have this issue when I have the VPN enable.

[hTideGnow]

hi @Beatty 

87Mbps vs 110 won't make much different, it won't jump from good to buffer,  Especially that Facebook videos are not huge video file.  it could be a problem on FB side

but if you can also reboot the phone, clear app cache if Android

[Phil_Adelphus]

@Beatty   Do you have a data/battery saver setting on?  

[Beatty]

Download speed is 87mbps was 110 this morning.

[will13am]

@Beatty , how is the signal strength in your locale?  Install a speed test app and check download speeds.