12-19-2023 07:46 PM
Hi all, currently trying to switch from the 20gb $34 per month plan I have at the moment.
I'm unable to change my plan to the same cost plan at 40gb
Other cheaper and more expensive plans show on this list but not the one I want, any suggestions?
Let me know 😀
Solved! Go to Solution.
01-02-2024 10:46 PM
@DinoWPG99 So you didn’t ask or they didn’t offer any other plan . I’m not making excuses i just have feeling of you try again and ask for upgrade might have better luck
01-02-2024 10:43 PM
It's a lower price, 10+ times the data, and a bump up from 3G to 4G data.
That's a LOT of value for a new activation but not showing much loyalty when it's THAT far away from what I have.
01-02-2024 10:36 PM
@DinoWPG99 curious you wanting to upgrade or downgrade plan price . I think better chance if it’s a upgrade
01-02-2024 10:34 PM
Nope. They stuck to the "only for new activations" line.
01-02-2024 04:57 PM - edited 01-02-2024 04:58 PM
@DinoWPG99 Or just ask support if you can get a specific plan I sent message and the helped me out on the 50GB for $34 plan
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-02-2024 04:55 PM
Theoretically, current users could:
Why force us to jump through these hoops and clog up your system with dummy accounts? Just give everyone the same plan options. 🙄
12-19-2023 08:47 PM
Why @publicmobile @J_PM are these Boxing Day plans not available to us loyal customers? Should we cancel our account and rejoin?
12-19-2023 08:38 PM
They must blocked some customers at the backend for some reason. Not fair at all especially for loyalty customers.
I still cannot see any 4G 5G plans under my account and CS Agent could not give any explanations which caused the issue...
12-19-2023 08:14 PM
I wonder why some of us can see "all" plans and some can't? As far as just can see, I have all.
They even lists them under Boxing Week, Exclusive, Suggested , Can-US.
Not fair.
12-19-2023 08:11 PM
@Chalupa_Batman a doller saved is a doller earned
12-19-2023 08:09 PM - edited 12-19-2023 08:14 PM
I am on the same boat and even worse than you because I cannot see any other 4G 5G plans at all under my account. CS agent cannot help to fix my problem. Only offering other 4G 5G plans that I do not need....
see my post earlier
12-19-2023 08:05 PM
Very true @Handy1 . However...
$39 50GB 4G speeds - Exclusive Offer
$40 60GB 5G speeds - Boxing Week Offer.
I'm speechless here. LOL
12-19-2023 08:01 PM
@Joshp8r That plan is only for new activation but what exclusive plan there is in our accounts that’s not listed on websites 50GB for $39
12-19-2023 07:50 PM - edited 12-19-2023 07:51 PM