Data draining

[CountDercula]

I have had the same plan for 5+ years (1GB data / 30 days). I have maybe 2-3 times ever used up all my data and it always made sense when I did. Last month I was surprised when I ran out of data with 4 days left until the renewal, now today, 1 week since my last renewal I am 90% depleted of data, and I am shocked by it.

I have looked through my data usages and every night about 10% of my data is depleted, regardless of what I believe to have been my actual data usage for that day. Again, 5+years of this never happening and now back to back months with this one only 1 week after replenishing my data. Something isn't adding up. Does shrinkflation apply to data now? 

I have Low Wifi Mode turned on, btw, and don't believe I have changed my data usage behaviour recently. Help?

[RavingRaven]

@CountDercula 

Maybe your data speed changed. Before checking with a speedtest set your data warning and data limiter on your phone to 30mb and 40mb. 4G/LTE data throttled to 3mbps should use no more than 35 to 40mb in an average speedtest. However if your data speed has become unthrottled in "4G" or "5G" speed it will use that in less than one second with the average speedtest using 500+mb. Using your data limiter will prevent excessive data being used but you will need to be quick to capture a screenshot of your data speed.

Full speed data will consume much larger amounts of data while performing  the same daily tasks such as checking emails or simple Google searches. This could explain the higher data usage in your account. Explaining the issue and getting it fixed via Public Mobile's customer support is a whole other issue.

Good luck.

[slusagm]

Low wifi mode could trigger mobile data.

So, you are using iPhone? Reset the data statistics today and you can then check your data daily , and compare with PM's data usage. 

[eddieO]

@CountDercula first step should definitely be to go into your phone's cellular settings where you should be able to see data consumption by app so that you can at least see which app(s) are doing the majority of the draining. Is your wifi staying on over night?

Not that this should explain the sudden increase in data consumption but make sure automatic updates of apps isn't ON for data that will drain it quickly, ideally you should have it occur over WiFi only, this can really help.

This Public Mobile article might provide some helpful information and tips:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Managing-your-data-usage/ta-p/152760