01-02-2024 09:26 PM
I don’t know what has happened but it keeps asking me to login to my account but when I do there are no phone numbers listed no account information. It keeps asking me if I want to purchase a subscription I already pay monthly I just wanted to update my credit card information and I can’t find any of my original account information for this phone number. I had to redo a new community nickname as well because I couldn’t seem to find out how to log into my previous nickname. I’m thoroughly confused on how I get to my original account for my phone number in order to pay you. It’s very frustrating thank you
01-02-2024 11:01 PM
inappropriate content removed as per terms of service
01-02-2024 09:33 PM
@Lf11 Please submit ticket with support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-02-2024 09:28 PM
did you ever login since EverSafe system was implemented?
Look like the Eversafe system and your My Account are not currently connected. Easy fix for PM support and you just need to engage them via ticket. Please message them here: