Bought wrong add-on

[CT31]

@CS_Agent

I bought the wrong add-on, could I get assistance please? 

[softech]

@CT31 if the add-ons was not used, support likely able to reverse the purchase, please message them and ask

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[hairbag1]

@CT31 

start a conversion with a CSA to get this fixed...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@CT31  Support can usually help out with this , please message support directly 

• Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box >>>>>>. Click here                 

[esjliv]

@CT31  - did you mean to private message CS_Agent?

For your reference, you can use the “Get Help” section at the top of the screen above: https://www.publicmobile.ca/en/ns/get-help, and in the “Start your Search here” box type 'customer support' to get two methods to Contact a Customer Support Agent (CSA) with Public Mobile.