Bonus 2 g data

[angiesim]

I did not get the bonus 2 g of data and I entered the code. Can I get this please?

[computergeek541]

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@Desaulniersj wrote:

Keep in mind the 2 gigs is NOT monthly. 

It is a one time 2 GB data package that you can draw down from overtime.

So not really 5 gigs/month. 

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There have been two fairly recent but different promotions.  One is a one-time 2GB bonus, while the other is a recurring 2GB bonus.  The one being discussed here appears to be the  recurring bonus, and it is in fact, a 2GB bonus every 30 days.

[Desaulniersj]

Keep in mind the 2 gigs is NOT monthly. 

It is a one time 2 GB data package that you can draw down from overtime.

So not really 5 gigs/month. 

[treefrog]

Nice! 2GB of bonus plan data that's a sweet deal for the $35/3gb + 2gb =5gb!

[darlicious]

@softech 

Just the plan data 2GBBONUS is valid until June 30th. It was more of the comment that the OP did not specify which 2gb promocode they were asking about......so the solution has a 50/50 chance of being right.

[softech]

Both promotions (2GBBONUS   BONUS2GB) are running? or just 2GBBONUS is live now?

[darlicious]

@Anonymous 

Good point but I would say the terms and conditions were significantly different along with as you described the type of data bonus being offered.

• 2GBBONUS                         * BONUS2GB
• reoccurring plan data         * one time add on data that does not expire/rolls over til used up
• on $35,$40+$50 plans       * on $35, $40+$50 plans
• online only                           * online or in-store activations
• not stackable                      * not stackable(used to be stackable with other in market promo)
• lose if you change plans    * lose if you change plans **but not really YMMV**
• new activations only          * new activations only

[Anonymous]

 @angiesim : Did you use 2GBBONUS or BONUS2GB as the promo code? One was a one-time add-on. The other was a renewing 2GB. The selected solution above was the one time add-on. Just about the same conditions though.

[Anonymous]

your welcome to public mobile

Promo code for 2GB ,  2GBBONUS , plus you can add Refer A Friend code to you will receive a one-time BONUS $10 credit.

Only one way to solve your issue , explanation to customer service by Moderator Team

and the are nice service Team the will help you 100%.

you have to Submit a ticket to customer service by Moderator Team,

Here’s how to contact customer service by Moderator Team,

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click HERE to get started.
• or you can send a private message to Moderator Team  by Click HERE. 
• You’ll need to be logged in to your Community account for the link to work.

• please include in your message,
  
• your account number,
  
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• explanation to them nice Team and nice service.

Good Luck 

with a Beautiful Service 

you will be very happy

[Triguy · Accepted solution]

Here is the fine print.

Activate on any plan $35 or more and get a free 2GB one-time data bonus for a limited time. For a limited time only. Offer available to new customers who activate online. 2GB one-time data bonus will automatically be applied to activations on $35, $40, $45 and $50 rate plans. Bonus data will expire if the account becomes inactive or the rate plan is changed. Please note it may take up to 2 business days for bonus data to be applied. This promotion is not stackable with other in-market offers. This offer is subject to change without notice.

If you met the conditions then contact a moderator.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.