Billing overcharge

[free7reigns]

How many times have you overcharged me for 40 plan with rewards?

$50 is overcharge . Fix this or I am gone

[hairbag1]

@free7reigns 

Well don't let the door slap you on the butt on the way out...buddy !

[dust2dust]

Did you ever reply to a plan offer text from here? What plan are you on? What plan do you think you should be on?

[softech]

@free7reigns 

you can open engage support by direct message them here

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

But, first login to My Account, check the Subscription and Add-ons page to confirm you have the correct plan there

Or,  go to Payment History page and take screenshots and share here, maybe we can see why it was charged that way

[free7reigns]

Keep in mind the government has opened up to lower cell plans there buddy

[free7reigns]

Yes I am overcharged and the rewards were not added

So $40 plus tax is not $50

[free7reigns]

careful how u post

[Priority]

I may be misunderstanding but you have a $40 Plan or 40GB Plan which you've been billed $50 for?

[hairbag1]

@free7reigns 

nobody here can "fix it" for you as we're just Community Forum contributors. Here's a link for you to send a message to CSA for their help. BTW...I wouldn't threaten to leave if I was you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437