@Tea3 wrote:
Hi, my card had expired so I went on to give new card number and they changed my card. Then changed subscription and they charged me again..will I have a credit??? Should I contact someone??
Hello @Tea3
First, please contact your credit card company and confirm this is an actual double charge or if it's a pending charge. Sometimes they can be confusing. If it IS a double charge, please create a ticket to resolve it.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
