07-03-2019 08:09 PM - edited 01-05-2022 05:42 AM
If anyone ever requested a billing statement, please let me know what it consists of. Does it include full name, address, birthday? Is it in pdf format? And how long does it take to receive by email?
Thanks,
Chc238
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07-03-2019 08:51 PM
I did contact the moderator and waiting for the bill statement now. I was just wondering if anyone has received a bill statement, let me know what it consists of. The moderator told me the full name, invoice payments will be included. Just wanted to make sure if address will be included as well..
07-03-2019 08:16 PM
@ykadn180 wrote:If anyone ever requested a billing statement, please let me know what it consists of. Does it include full name, address, birthday? Is it in pdf format? And how long does it take to receive by email?
Thanks,
Chc238
I've never requested one so don't know, but I'm assuming it would be like other billing statements, ie: name and address, account #, plan and charges. There would be no need for your birthday. But someone will know for sure.
You'll have to send a request to Moderator_Team, click here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
They can take from 2-48 hours to respond though.
07-03-2019 08:15 PM
Hopefully it's a bit quicker now.
07-03-2019 08:13 PM
@Dunkman said this on a previous solution.
You will need to contact moderator for statement. Supposedly, it will take 1-2 weeks for moderator to send you a statement.
Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Include the following information in your request:
First name:
Last name:
Street address:
Suite/Apartment (if applicable):
City:
Province:
Postal Code:
Customer phone number:
Account #
Email address (if possible):
Requested Month / Period:
Amount paid:
07-03-2019 08:12 PM
@ykadn180 hi it's best you contact a moderator they can set it up for you link here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437