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Bill statement

ykadn180
Good Citizen / Bon Citoyen

If anyone ever requested a billing statement, please let me know what it consists of. Does it include full name, address, birthday? Is it in pdf format? And how long does it take to receive by email?

Thanks,

Chc238

5 REPLIES 5

ykadn180
Good Citizen / Bon Citoyen

I did contact the moderator and waiting for the bill statement now. I was just wondering if anyone has received a bill statement, let me know what it consists of. The moderator told me the full name, invoice payments will be included. Just wanted to make sure if address will be included as well.. 

dabr
Mayor / Maire

@ykadn180 wrote:

If anyone ever requested a billing statement, please let me know what it consists of. Does it include full name, address, birthday? Is it in pdf format? And how long does it take to receive by email?

Thanks,

Chc238


I've never requested one so don't know, but I'm assuming it would be like other billing statements, ie: name and address, account #, plan and charges.  There would be no need for your birthday.  But someone will know for sure.

 

You'll have to send a request to Moderator_Team, click here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They can take from 2-48 hours to respond though.

ChuckYeah
Mayor / Maire

Hopefully it's a bit quicker now.

@Dunkman  said this on a previous solution.

 

You will need to contact moderator for statement.  Supposedly, it will take 1-2 weeks for moderator to send you a statement.  

 

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Include the following information in your request:

First name:
Last name:
Street address:
Suite/Apartment (if applicable):
City:
Province:
Postal Code:
Customer phone number:
Account #
Email address (if possible):
Requested Month / Period:
Amount paid:

RossN
Mayor / Maire

@ykadn180 hi it's best you contact a moderator they can set it up for you link here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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