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Big fan of the advance notifications before payment is due

JakeM
Good Citizen / Bon Citoyen

It's nice to get a reminder text a couple days before it's time to pay. Little features like this are what make self-service work.

5 REPLIES 5


@good2go wrote:

Ok Great to know!  Thanks for the confirmation that payment notifications are automatically sent by text. Cheers!


While most of the time I've received the payment due text, followed by the payment received confirmation message, but once in a while the payment due text never arrives.  So it's a good idea for you to know when your payment date is by checking your self-serve account couple times a month, especially if you're not set up for autopay.

good2go
Good Citizen / Bon Citoyen

Ok Great to know!  Thanks for the confirmation that payment notifications are automatically sent by text. Cheers!


@good2go wrote:

Hello!

Do the notifications for payment happen automatically when signing up for an Account? Or do new users have to switch something on in their Account Settings to turn on Notifications?

 

Also, will the notifications be by Text (SMS) or to an e-mail address, or both?

 

Thanks for your time.


@good2go  Notifications are automatic and are sent via SMS.

good2go
Good Citizen / Bon Citoyen

Hello!

Do the notifications for payment happen automatically when signing up for an Account? Or do new users have to switch something on in their Account Settings to turn on Notifications?

 

Also, will the notifications be by Text (SMS) or to an e-mail address, or both?

 

Thanks for your time.

Moid_I
Retraité / Retired
Retraité / Retired

Thanks@JakeM we are gald you like the SMS notification.

 

 

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