Nous savons que vous aviez des réserves à apporter votre propre
téléphone à Public Mobile. Que dois-je faire si j’ai besoin d’un nouveau
téléphone ? À qui dois-je m’adresser ? Nous avons établi un partenariat
avec Orchard afin d’offrir aux clients un...
We know some of you had concerns about having to bring your own phone to
Public Mobile. What happens when I need a new phone? Where do I go? So
we are now working with Orchard to offer customers an affordable way to
get a new phone and not have to wo...
Just to let you know that we are updating our systems this weekend. This
means from Saturday at 9:00 pm to Sunday at 10:00 am EST you won’t be
able to do the following: Access your Self-Serve account to make a
payment Activate a SIM card Swap your SI...
Spam text messages are unsolicited and generally unwanted commercial
advertisements sent to wireless phones via text or picture/video
messaging. Spam messages are not sent by Public Mobile. These fraudulent
text messages can entice the recipient to p...
@Lildonna Have you tried to manually search for network on your phone?
or if you can try SIM card in different phone? Let us know please if any
of these options work.
@soffy2moon If your SIM is asking for PUK code that means you have
entered SIM pin wrong couple of times. please click on Contact Us and
email support team. If you enter PUK code wrong it will block your SIM
card and you have to order a new SIM card.
@ACTASWATER SIM card which is activated once can not be activated again,
you can create a new account with a new SIM card and have to chose or
port a new number. I would suggest let support team look into the issue
they should email you anytime soon ...
@ACTASWATER I have just asked support to look into this again. Can you
please let us know what do you mean when you say not able to create new
account? you mean new Self Serve account or activate a new number with
Public Mobile?
@meldriver I asked support team to look into your account and it shows
account is active. If i can get the error msg you are getting it will
help us narrow down the issue. Thanks
