Nous savons que vous aviez des réserves à apporter votre propre téléphone à Public Mobile. Que dois-je faire si j’ai besoin d’un nouveau téléphone ? À qui dois-je m’adresser ? Nous avons établi un partenariat avec Orchard afin d’offrir aux clients u...
We know some of you had concerns about having to bring your own phone to Public Mobile. What happens when I need a new phone? Where do I go? So we are now working with Orchard to offer customers an affordable way to get a new phone and not have t...
Just to let you know that we are updating our systems this weekend. This means from Saturday at 9:00 pm to Sunday at 10:00 am EST you won’t be able to do the following:
Access your Self-Serve account to make a paymentActivate a SIM cardSwap your SI...
Spam text messages are unsolicited and generally unwanted commercial advertisements sent to wireless phones via text or picture/video messaging.
Spam messages are not sent by Public Mobile. These fraudulent text messages can entice the recipient to...
@Lildonna Have you tried to manually search for network on your phone? or if you can try SIM card in different phone?
Let us know please if any of these options work.
@soffy2moon If your SIM is asking for PUK code that means you have entered SIM pin wrong couple of times. please click on Contact Us and email support team. If you enter PUK code wrong it will block your SIM card and you have to order a new SIM card....
@ACTASWATER SIM card which is activated once can not be activated again, you can create a new account with a new SIM card and have to chose or port a new number.
I would suggest let support team look into the issue they should email you anytime so...
@ACTASWATER I have just asked support to look into this again.
Can you please let us know what do you mean when you say not able to create new account? you mean new Self Serve account or activate a new number with Public Mobile?
@meldriver I asked support team to look into your account and it shows account is active. If i can get the error msg you are getting it will help us narrow down the issue.
Thanks
