cancel
Showing results for 
Search instead for 
Did you mean: 

Our system will be down Saturday October 3rd at 09:00 pm to Sunday October 4th at 10:00 am

Moid_I
Retraité / Retired
Retraité / Retired

Just to let you know that we are updating our systems this weekend. This means from Saturday at 9:00 pm to Sunday at 10:00 am EST you won’t be able to do the following:

 

  • Access your Self-Serve account to make a payment
  • Activate a SIM card
  • Swap your SIM
  • Change your phone number or port-in a number

Outage.png

We apologise for any inconvenience.

3 REPLIES 3

kaytus
Model Citizen / Citoyen Modèle

Thank you for handing up..

 

Is it possible to txt or email the customer next time..

 

 

CoderAndrew
Great Citizen / Super Citoyen

Well hopefully my SIM card arrived in the mail today and I'll be able to get set up! Really excited to be a part of this community 🙂

deltatux
Model Citizen / Citoyen Modèle

@Moid_I wrote:

Just to let you know that we are updating our systems this weekend. This means from Saturday at 9:00 pm to Sunday at 10:00 am EST you won’t be able to do the following:

 

  • Access your Self-Serve account to make a payment
  • Activate a SIM card
  • Swap your SIM
  • Change your phone number or port-in a number

Outage.png

We apologise for any inconvenience.


@Moid_I, would this mean that the customer portal will work faster after the maintenance? It takes quite a while for it to load atm.