11-25-2022 09:30 AM
I set my plan to change on my next renewal date to the $55/month -$20/month for 15 months plan. I entered the promo code and it was accepted. But now when I look at my upcoming payment, it's for the full $55. Anyone know why???
Solved! Go to Solution.
11-26-2022 12:53 AM
@dust2dust I'm tempted to be daring & try LOL. On the "new customers" part, I've only been with PM since 2020. I think that still qualifies me as a "new" customer in the same way that a new car still typically has that "new car smell" after 2-3 years LOL.
11-26-2022 12:50 AM
@RAINBOWBRITE when does your plan renew?
I also changed my plan to this & it also accepted the promo code. But I'm wondering if I should cancel & remain with my old plan. My renewal is Dec. 8.
I'm curious if any new customers have signed up for this & if they see the same thing (new payment of $55 but no sign of a $20 credit)...?
11-25-2022 10:57 AM
Dare to try it out and see what happens? 🙂 It is yet another oddity around here that change plan can use that code. But nor has anyone tested it to see if it works. Any spendy guinea pigs around? 🙂 One could even argue after the fact that well hey the system let me do it so honour it.
I think the better wording is new activations rather than new customers. Anybody can activate new accounts.
11-25-2022 10:37 AM
Obviously not, I tried to change it at next renewal and I just highlighted in my previous post that it's available for new customers only. I realized that was the issue.
11-25-2022 10:24 AM
@RAINBOWBRITE The deal is for new customer only !
Are you a new customer?
11-25-2022 09:39 AM
HANG ON! Now I'm reading the terms and it says its for new customers only...**Plan price includes $20 credit applied monthly for 15 months. Customers must select the 20 GB for $55/mo plan to receive this offer. Credit will drop off on month 16 or if customer initiates a rate plan change, whichever is earlier. Limited time offer. Available for new customers only. This promotion is not stackable with other in-market offers or other promo codes. This offer is subject to change without notice. Taxes are extra.
11-25-2022 09:36 AM
Thanks! What a WEIRD way to do it...
11-25-2022 09:34 AM
You will receive credit of $20.
See here: https://productioncommunity.publicmobile.ca/t5/Get-Support/Black-Friday-promo/td-p/909286