Auto Plan change on renewal date not working?

[mint9317]

I setup to switch my plan from the $15 plan I have been on to the new $40 15GB plan on my next renewal date which was Nov 2nd, 2022 however my old plan was renewed again instead. Please advise is if this is a common error of the website as I have set all my family members to also change their plans on their next renewal dates and need to know if all our plan upgrades are not going to work and need to be done manually. 

[Mustafar]

Me and you both brother/sister. I had a far more severe situation however, which i resulted to a  health scare. 

All i have i to say is thank god for companies like Bell.

They literly saved my life today.

I know iknow tell me more cry me a river i heard it all by now i think .. lol   

I think the real question how much are you willing to sacrifice? Scary stuff!

[computergeek541 · Accepted solution]

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@mint9317 wrote:

I setup to switch my plan from the $15 plan I have been on to the new $40 15GB plan on my next renewal date which was Nov 2nd, 2022 however my old plan was renewed again instead. Please advise is if this is a common error of the website as I have set all my family members to also change their plans on their next renewal dates and need to know if all our plan upgrades are not going to work and need to be done manually. 

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