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Are those the same Subscription plans

Dizzzzzz
Great Neighbour / Super Voisin

Currently I am using the $19 plan, and in the app under current subscription, it shows this plan includes Calling features, unlimited minutes in Canada and 1GB data. I discovered another plan with the same price online with also unlimited minutes in Canada and 1GB data. However, instead of having calling features, it says I will have a 0.95 dollar worth of points instead. Once I logged in with my account, this plan with the points rewards disappears. I wonder if they are just the same plan or if they are actually different plans target at different needs.

 

3 REPLIES 3

hairbag1
Mayor / Maire

@Dizzzzzz 

all currently available plans include; unlimited Canada wide calling, unlimited local and International texting and some amount of data...plus Call Display, Voicemail, Call Waiting, Call Forwarding, and Conference Calling. Points are earned on each plan. Public Mobile is just too lazy to include that info under all plan detail.

HALIMACS
Mayor / Maire

It should be noted @Dizzzzzz , that ONLY plans which appear in your individual self-serve account are eligible to be switched to.

Many have found plans online which may or may not be applicable to existing customers.

However, yes, all currently in-market plans include unlimited calling within Canada, and unlimited international texting (while in Canada) at a minimum.

Additionally, all plans are eligible for the Public Points reward program.  The amount you receive for the subscription cost is 5% of the plan value, so it will vary depending on the plan cost.  That's where the $0.95 comes from in relation to the $19.00 plan referenced.

Handy1
Mayor / Maire

@Dizzzzzz  Yes they are the same plan , get same calling features and reward points back . No diffence 

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