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Anybody know how to change one's screen name?

katiatall
Great Citizen / Super Citoyen

Anybody know how to change one's screen name?

5 REPLIES 5

Camelia_M
Customer Support Agent

Happy to help! Robot Very Happy

 

You will need to contact a member of our Moderator Team.
Submit a ticket via the 24/7 virtual assistance SIMon to get this looked at.
Note that you will need to create and/or sign in to the Community for the below link to work.

SUBMIT A TICKET - https://www.publicmobile.ca/en/bc/get-help

katiatall
Great Citizen / Super Citoyen

@Luddite wrote:

@katiatall Just change the email address on this one and abandon it. Then you can create a new one with a username you would prefer linked to the email address of your self serve account.


Smart way!

Luddite
Oracle
Oracle

@katiatall Just change the email address on this one and abandon it. Then you can create a new one with a username you would prefer linked to the email address of your self serve account.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

meocon
Deputy Mayor / Adjoint au Maire

@katiatall You can contact Mods to see if they can change it for you. 

you can send a private message to the moderator team and ask them about that.  include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.

Click here to send the moderator team a private message.

You can find information regarding the moderator team by following this link.

 

How long until a moderator replies?:

  • Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:30pm [Toronto Time].
  • Messages are replied to during office hours, in the order in which they are received
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  • There is no need to send multiple messages.

How can I view my private messages between myself and a Community Moderator?

Anonymous
Not applicable

I'm new here. I searched "change username" and realized that there was a recent question on this here.

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