02-14-2017 12:42 AM - edited 01-05-2022 01:44 AM
I've noticed that the Amount Due at next payment date, on the overview screen has been changed since my last payment (3 months ago, since I'm on the 3 month plan) and it no longer says how much is due on my next payment date. It only says what the current balance of funds is on the account. When I try to go to the plan details tab it says that there is an error and go back to overview screen.
While I know that I am on the grandfathered $90 - 3 month plan and have just activated autopay as my next payment option, which should take care of everything... it would be nice to have the Amount Due at next payment date (argueably one of the more important things on a My Account page) in an easily accesible and visible area...
Just my two cents.... Thanks.
08-18-2017 03:26 PM
@K_GL yes
08-18-2017 10:55 AM
Is amount due mean how much for next 90 day?
02-14-2017 10:20 AM
Two classes:
a) Legacy customers joined before Jan 27/15 inelligible for Rewards but have call centre support
b) Grandfathered joined after Jan 27/15 elligible for Rewards
02-14-2017 09:23 AM
@NDesai do grandfathered plans get rewards? I am not sure of all the plans that were offered for Legacy or Pioneer so not sure if there was a 3 month plan that wouldn't qualify for rewards
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02-14-2017 12:48 AM - edited 02-14-2017 04:14 AM
Seems like a glitch right now. Check it later...
You can always go to My Rewards to see exact amount due after subtracting rewards and available funds.
EDIT: its normal now.
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