All of sudden my services does not work.

[michk]

So I am currently in vancouver. I just paid for my plan also played for an add on. However I am having issue to use my phone now. Can not call or use data.

Help?

[letkemanpete]

What is the current status of your account?

Are you able to try the SIM card in a different device to see if your device does not work?

Are you able to try a different SIM card in your device?

[Effort]

Have you tried the usual trouble shooting techniques such as reseating the sim and restarting your phone?

If so, what does it say when you log in to your self serve account?

You mentioned that you just paid, was this a late payment or a new activation?