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All calls go to voicemail

AmitaRanpura
Great Neighbour / Super Voisin

The transfer was completed by answering 'YES' to the message from other provider. But no I can call out but can't answer any calls as directly goes to the voicemail. Plz suggest/help.

2 REPLIES 2

HALIMACS
Mayor / Maire

@AmitaRanpura 

Call the number in this article:

Public Mobile/Koodo porting assistance number

Don't get caught off-guard by the reference to Koodo.  Public Mobile and Koodo share the same porting assistance group.

 

hTideGnow
Mayor / Maire

hi @AmitaRanpura 

the porting was not fully completed.  Try reboot phone once and test again 

if still not getting inbound calls, check with PM porting support team and confirm.   I will send you the number to PM Porting support team  Please check your community inbox

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