08-02-2023 02:00 PM
Hi all,
I'm going round in circles here. I have recently opened two accounts and was advised by a customer service agent at Public that I could add a referral code on each (i.e. we give each other a code) after activating the accounts. So, we've activated the accounts and now I can't see how or where to enter the referral code. Can anyone help?
Thanks,
Frustrated of Toronto!
Solved! Go to Solution.
08-02-2023 02:46 PM
I made a similar error about two weeks ago.
Messaging CSA from Community Accounts tied to the EverSafe ID I was inquiring about, they were able to manually apply the code for me.
08-02-2023 02:38 PM
thank you for replying!
08-02-2023 02:38 PM
thank you! much appreciated 🙂
08-02-2023 02:06 PM
Only agent can add referral code After activation.
Contact agent creating ticket or if that does not work by private message.
08-02-2023 02:03 PM
you have to message support to have it added back. Please have the person who just joined to open a single ticket for both referrer and the referee. Message them here: