Add On

[ahosu]

Hello, I just purchased an add-on that inlcudes the 500-min Canada wide long distance calls. I paid with the same credit card on file. Does this automatically apply to my current plan? Thank you for your help. 

[Lemony_Snicket]

@ahosu , you should see the purchased add-on in your account.  The minutes from your monthly plan will be used up first before tapping into these add-on minutes. 

[dabr]

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@ahosu wrote:

Hello, I just purchased an add-on that inlcudes the 500-min Canada wide long distance calls. I paid with the same credit card on file. Does this automatically apply to my current plan? Thank you for your help. 

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Yes it will be added to your account and as long as you have talk in your plan, you will be able to use the add-on minutes when you run out of limited plan minutes, or you are on a province wide minute plan and need to make a call outside of your province.

One other thing is these add-on minutes will roll over every month until used up.

[Triguy · Accepted solution]

You need to purchase and add it to your account.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve