03-20-2019 06:53 PM - edited 01-05-2022 03:50 AM
I went through the entire activation, and after the payment, I got an error page. Not sure why...
Now I try again, and my SIM card is invalid (can't get past the first step of the activation)...
How to contact Public Mobile???
03-20-2019 07:23 PM - edited 03-20-2019 07:24 PM
@luba178 wrote:Ok I hope so. Because my activation was a bit buggy and I don't see anything in my "rewards" section of my account. I hope it is normal.
Ok I hope so. Because my activation was a bit buggy and I don't see anything in my "rewards" section of my account. I hope it is normal.
You could ask your referrer if they got anything mentioning the referral. They'll see the $1 reward. Their $25 would be overnight as well.
You won't see anything in YOUR rewards section. Just the credit eventually in your Available Funds.
03-20-2019 07:18 PM
03-20-2019 07:17 PM
@luba178 wrote:I also used a referral, when can I see that it went through properly and get $25 credit?
I also used a referral, when can I see that it went through properly and get $25 credit?
The statement says up to 72 hours. But in reality generally overnight.
03-20-2019 07:15 PM
03-20-2019 07:10 PM
@luba178 wrote:I think I fixed it. I just clicked "back" from the error page, then I clicked "activate" again, and it went through... So misleading that they told me to do the activation again...
I think I fixed it. I just clicked "back" from the error page, then I clicked "activate" again, and it went through...
So misleading that they told me to do the activation again...
Nice work. I agree. That error page is actually basically the 404 error page. Very misleading.
Glad you got it going.
03-20-2019 07:08 PM
03-20-2019 07:02 PM
03-20-2019 06:58 PM - edited 03-20-2019 06:59 PM
@luba178 wrote:I went through the entire activation, and after the payment, I got an error page. Not sure why... Now I try again, and my SIM card is invalid... How to contact Public Mobile???
Now I try again, and my SIM card is invalid...
Have you turned off your phone and inserted the SIM and back on to see if it works?
You can contact the moderators here .
