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Activation Problems

Yamen34
Great Neighbour / Super Voisin

On Sat. April 25, I set up this account.  During the activation process, I was only able to get to step 1, the Payment process, which charged my credit card.  I was unable to get any further and as such abandoned this activation process, not knowing how to get Support for such an issue.   I proceeded to set up a second account, ***@***, whose activation process was successful and I have been able to use the services since April 25. 

I would like to cancel this account and ask Public Mobile to refund the charge for $33.90 to my credit card since this account was never used. 

Your help is appreciated.

Yamen

1 REPLY 1

hairbag1
Mayor / Maire

@Yamen34 

use this link to message Customer Support to get their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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