05-23-2026
12:34 PM
- last edited on
05-23-2026
12:36 PM
by
softech
On Sat. April 25, I set up this account. During the activation process, I was only able to get to step 1, the Payment process, which charged my credit card. I was unable to get any further and as such abandoned this activation process, not knowing how to get Support for such an issue. I proceeded to set up a second account, ***@***, whose activation process was successful and I have been able to use the services since April 25.
I would like to cancel this account and ask Public Mobile to refund the charge for $33.90 to my credit card since this account was never used.
Your help is appreciated.
Yamen
05-23-2026 12:35 PM
use this link to message Customer Support to get their help...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437