05-28-2023 09:52 PM
Why is it such a hassle to activate a SIM card ?
This web site is like going around in square circles!
Lousy service.
05-29-2023 10:09 AM
Hi @Alan1376
are you activating new line or replacing sim card on your exitsting account?
For activation, eaiset is to use app to activate. If you use the Web, you can click Subsribe online when you see the plan
if replace sim card existing account, you will need to login My Account and go to profile to change sim card
05-29-2023 10:07 AM
@Alan1376 it's actually not lousy at all. Public is self serve and those that have difficulty may not be the most tech savvy. It will require some patience and learning to manage your account online. It's not for everyone but worth the savings and extras provided. 😊
05-28-2023 10:22 PM
It is pretty straightforward for most of us. The new app makes it a lot quicker and easier. Just create a Eversafe ID and pick a subscription then follow the prompts.
05-28-2023 10:18 PM
The website is finicky. Try a different web browser, clear cache or incognito mode. You can try a different device (PC or labtop).
You can also download App to activate account. The $15 and $25 plan is only available for activation via the App. The rest of the plans can be activated via browser or App.
05-28-2023 09:55 PM
@Alan1376 You have to down load the new PM app to activate now , can’t do it in browser anymore