2 weeks ago
2 weeks ago
if your account was locked and you cannot login, best to get the account number (as well as get the account login issue resolved) is to submit a ticket with PM support. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
2 weeks ago
And like I said before your not giving us anything to go on. Like are you getting any errors? Did you forget your password? Did you open a ticket? We are not mind reader's. We are just customers like you.
2 weeks ago
French or English is not a problem. My problem is being lock out for my account.
2 weeks ago
Just so you know we are all customers here just like you. Just spaming my account is locked. Don't give us any info on how to help you. Try opening a ticket using the orange chat bubble on the bottom right. I also get the feeling that English is not your first language if you are French change to the French forum using the FR at the top of the page
2 weeks ago
3days my account is locked and no help.
2 weeks ago
I hate public mobile. 3 days my account . No help
2 weeks ago
In need help to have my account number to keep it with me
2 weeks ago
My account is not opening
2 weeks ago
Click on "My Account" in the upper right of any page and sign in.
Once signed in, click on Profile
When you're in your profile, to the right you'll see a box marked Account Info
The last line under Account Info is your account number. It will be hidden initially, but just click the eyeball symbol with the / through it and it will show you your full account number.
2 weeks ago
I need my account number please!
2 weeks ago
Hello there, and thanks for visiting our community forum.
The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.
Our customer support team will get in touch as soon as possible.
Public Mobile Team.
2 weeks ago
hi @ÑP if you can login My Account, it is on the Profile page
if you cannot login, support agent can help
you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
2 weeks ago
Can you help me to found my account