07-29-2025 01:55 PM - last edited on 07-29-2025 05:16 PM by computergeek541
Can you please reactivate my account for today?
07-29-2025 01:58 PM
you got an login error? What error?
if you call 1-855-4PUBLIC and enter your phone number, can the system find your account?
if the system can find it and you just cannot login, ask PM to help. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
What was the issue? how long you lost the service? Maybe the account was suspended over 90 days? If that is the case, account would have been closed
if the account was suspended less than 90 days, can you login?
