I just received a text saying my account has been suspended because payment wasn't made. I have always used auto payment. Why is this happening?
Question is, @RhodaHoward , are your services working? If they are working, i'd suggest you can ignore the message.
If your services are not working, then you will need to make a manual payment on your My Account or through 611 and Reactivate your account.
If this was an autopay failure, I'd let CSA know.
Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here: