Account Access

[dougc]

At approx.  12:10am MT , attempted to log-on to my account and instead got this error message page instead  ;

"Oops!

This page is down or unavailable for maintenance. Click below to return to My Account page.    "

And when ya click as instructed it just repeats the error page message !

the link ; https://selfserve.publicmobile.ca/en/account/overview

Anyone experience this 'error' in the past or maybe also present ?

I did try search  using,   'Account access',  but did not see anything pop up.

Thanks for now.

Nite.

[dougc]

Success  !

Thank you all for the feedback.

Take care.      🙂

[darlicious]

@dougc 

Yes I had the same issue. It's common for this to occur between midnight and 4am eastern.

@Patchio 

Thanks! I can go login now.

[Patchio]

 

@dougc 

I just tried logging in to My Account a few minutes ago (2:40 AM Eastern Time, or 12:40 Mountain Time) and was successful. I didn't encounter the same error message as you did. 

Perhaps you can try clearing the cookies and cache from your Internet browser, OR try using a different browser altogether, and see if you can access the My Account website. 

Edit: Adding time stamped (2:49 AM ET) screenshot showing I had no issues accessing My Account website. 

[BKNS27 · Accepted solution]

@dougc 

Yes the website is down for maintenance so try login in the morning. Hopefully it will be finished by then.