07-19-2024 12:52 AM
I accidently changed my phone number the a about 4 days ago and just finally figuring out this is the route to get tech support only I didn't mean too and I have had the number for 5 years how can I get it back I am literally locked out of everything I have accounts on as I have two factor authentication to that number @
07-19-2024 10:55 AM
07-19-2024 04:26 AM - edited 07-19-2024 04:39 AM
If you got the number 5 years ago from Telus or Koodo. There is a chance that they can retrieve it for you but if it was from another carrier. Your number will be returned to them and it will be slim to none to get it back.
If you don’t remember where you got the number from. We can help.
07-19-2024 12:55 AM
there is a slight chance you can get the number back. Please reach out to PM support and they can confirm if they can assign you back the number
Please open ticket with PM support: