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Accidentally cancelled an upcoming subscription

bsung
Good Citizen / Bon Citoyen

I changed my subscription to the 90 day plan for $39 when the $44 plan was having a promotion. Today I saw it show up as a $117 plan which I thought... that's not right so I pressed cancel not knowing it was for 90 days... is there a way to get it back? I just pressed it a few minutes ago.

5 REPLIES 5

@bsung 

you can either click 8n the @CS_Agent you already tagged, then click Send a Message, or you can use this direct link

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

bsung
Good Citizen / Bon Citoyen

@CS_Agent I can't even submit a ticket for it to inquire...

BKNS27
Mayor / Maire

@bsung 

I recall June 19 was the last day of the promo. Just have to wait until the next promo.

Chalupa_Batman
Mayor / Maire

Sadly once you hit cancel it's gone forever. The only option you have now is to hold tight for the next great deal. 

softech
Oracle
Oracle

@bsung   sorry, you missed the boat.  The $39-30GB plan for 90 days is now gone 😞
($117 was right because they charge 3 months price upfront, $39 x 3)

The current one is $39 for 20 GB without 90 days commitment .  or $44 for 30 GB (no 90 days commitment discount)

 

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