09-23-2019 04:09 PM - edited 01-05-2022 07:15 AM
I somehow changed my phone number how do I change it back to the original?
09-23-2019 04:44 PM
@Vicki2 wrote:It was a new activation through Public
Your cancled PM number is still in the Telus number recycle waiting pool. Only moderator can access your account. Create a support ticket using the ? button at the bottom right corner of this page to get your old number back.
09-23-2019 04:43 PM
@Vicki2 wrote:It was a new activation through Public
Then the moderators could very likely recover that for you.
How would one do this accidentally? There are confirmations along the way.
09-23-2019 04:40 PM
It was a new activation through Public
09-23-2019 04:14 PM
@Vicki2 wrote:I somehow changed my phone number how do I change it back to the original?
I believe this is solely moderator work, Go meet the deceptively simple Simon (?) At the bottom right of your screen. Submit a ticket to the moderators via Simon. Just ask for a moderator and choose from the suggestions and wait for a private msg over the next few hours....2 days.
09-23-2019 04:12 PM
09-23-2019 04:12 PM
@Vicki2The only people who can fix this issue is to contac the moderators by clicking on the ? in the lower right hand corner.
09-23-2019 04:12 PM
@Vicki2 wrote:I somehow changed my phone number how do I change it back to the original?
Where was the number you changed from originally? If it's a Telus or Koodo/PM original number then you can ask the moderators to change it back for you. However, if it's from another carrier originally, then that will be difficult or not doable.
09-23-2019 04:12 PM
@Vicki2 wrote:I somehow changed my phone number how do I change it back to the original?
Had you selected a number from Public Mobile or did you transfer it over from Telus/Koodo? Or did you transfer it from elsewhere?
If Telus/Koodo/here then you might be able to get it back.
If from elsewhere, that could be a problem.