ADD MONEY TO ACCOUNT

[Tsawwassen]

Go to my account and then click payments - be patient and read ---it's all self explanatory.

[mikez771]

@FIRECOBRA If you have to update your credit/debit card information:

Overall the answer to change bank/card info is to navigate to the screen that user @Meow posted a picture of 7 comments above this. This is the address: https://selfserve.publicmobile.ca/en/account/overview  

Alternatively, to get there on the computer you can:

1. Go to main site https://publicmobile.ca

2. Login on the top right. 
3. Go to 'My Account' from your profile dropdown menu on the top right.
4.Click the 'Payments' tab click the button 'Manage Payment Method'.
5. From that page you can click 'Update Card Information' . This is also where you can enable 'Pre-Authorized Payments' to have the funds automatically charged to your card - note I am using the word 'card' where you may call it 'Banking Information', as your debit card would be tied directly to your bank.
6. Change details about your card, or add an entirely new one.

Hope that answers your question!

[softech]

@FIRECOBRA   was there any error?

or was it just a How to question?

give us more information and we can help

[esjliv]

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@FIRECOBRA wrote:

NEED TO CHANGE BANK IFO...

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@FIRECOBRA - have you created a My Account before? If not, you can request to do that here through a ticket to: Create, forgot or change My Account email or password link

Or, if you are already on My Account what is the issue you are having? If too many failed attempts there could be a temporary lock on your account.

Wait an hour to try again.

When you do try another browser or device, or open a tab in incognito mode to access My Account.

[Meow]

Log in and update card info

[Handy1]

@FIRECOBRA  

My account

Legend  and features

Change plan / update cc /auto pay

Account #/ change # port /swap SIM

[HALIMACS]

@FIRECOBRA 

In order to do this, it’s best to login from a desktop or laptop device.

Then go under the payment tab and then manage your card. Make sure you are putting in a US or Canadian issued credit card or Visa/MasterCard debit.

https://www.publicmobile.ca/en/on/get-help/articles/register-your-payment-card

[BKNS27]

@FIRECOBRA 

You can purchase a voucher from these locations or purchase an e-voucher from recharge.ca:

 
Then dial 611 to enter the voucher number.

[FIRECOBRA]

NEED TO CHANGE BANK IFO...

[hairbag1]

@FIRECOBRA 

dial 611 to add $$ to your account using your credit card. You will need your 4 digit PM pin number.

[Handy1]

@FIRECOBRA  If your account is suspended and you know the PIN number you can 611 also if you get. A voucher you can 611 no pin needed