a week ago
How can I keep my PM account logged in on the web version? Thanks!
Solved! Go to Solution.
a week ago - last edited a week ago
Your Public Mobile account automatically logs you out because of a strict security configuration designed to protect your personal data and cellular plan.
Because your account stores sensitive financial data, handles plan adjustments, and manages SIM swapping capabilities, Public Mobile sets a rapid session expiration window. If the system detects even a brief period of inactivity, it automatically kills the session to block unauthorized access.
The server uses an aggressive token validation system. If you do not actively click on a menu option, modify a plan feature, or trigger a payment page update within that short window, the system terminates the secure active session for user data privacy.
a week ago
You can't. It will time out after approximately 15 minutes of idle time.