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A simple question

leafs817
Good Citizen / Bon Citoyen

How can I keep my PM account logged in on the web version? Thanks!

2 REPLIES 2

Socrates8567
Town Hero / Héro de la Ville

Your Public Mobile account automatically logs you out because of a strict security configuration designed to protect your personal data and cellular plan.

Because your account stores sensitive financial data, handles plan adjustments, and manages SIM swapping capabilities, Public Mobile sets a rapid session expiration window. If the system detects even a brief period of inactivity, it automatically kills the session to block unauthorized access.

The server uses an aggressive token validation system. If you do not actively click on a menu option, modify a plan feature, or trigger a payment page update within that short window, the system terminates the secure active session for user data privacy.

Sansan
Mayor / Maire

You can't.  It will time out after approximately 15 minutes of idle time.

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