I'm puzzled to what happened here. I have a canadian model Galaxy S20 FE 5G which somehow lost it's 5G band after I switched the SIM card to PM. I've used this phone with 2 different service providers' SIMs and always had the 5G option in network settings.
I've tried basic troubleshooting like restarting the phone and resetting network settings but it did not help. The highest level of connectivity in network settings is still LTE and the phone data connection is LTE+ at the most.
Is this phone simply not supported by PM?
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Funny you should say that (I actually thought that too since all plans throttle and LTE can easily support the higher speed) but where I live LTE is so poor that I get single digit speeds anyway and as it turns out 5G (even though I'm in 5G covered area) does not connect at all (after fixing the band issue with the NetMonitor app) ... oh well I'm switching to an LTE plan, save a few bucks 😉
@Adam_Mrok Yes this is known issue there is a work around but it’ involves flashing firmware on the device check out my threat on the s20