5 to 10G Data Change

[RogerF]

Hi - presently on 5G data at $40 would like to go to 10G for $50.

Have about 3G in promotional data not used.

if I change plans will I LOOSE the bonus data I have.

Thank you

[Jordan1111]

I believe it carries over.

[darlicious · Accepted solution]

@RogerF 

Changing plans and the possibility of losing a promotional bonus data add on is YMMV however the vast majority of the time a promo data add on stays....a monthly plan data bonus usually is lost. 

Do you feel lucky? I would wager on you being successful as I have been in the past with this promo....

And this was a downgrade to the $15 plan.

[Triguy]

It depends if the bonus data was part of your plan.  Most add-ons usually will remain in your account until consumed.  If you make a plan change it is recommended to change on next renewal so you any lose any unused minutes/texts or data.

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-plan

[hairbag1]

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@RogerF wrote:

Hi - presently on 5G data at $40 would like to go to 10G for $50.

Have about 3G in promotional data not used.

if I change plans will I LOOSE the bonus data I have.

Thank you

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Was the 3G data tied to the promo ? Some promo's claim they'll expire if you change plans, but I haven't heard of it happening when you upgrade to a higher cost plan.