07-06-2026 10:11 PM
Title - I have no internet access on my iPhone 15 pro. Receiving calls and texts.
07-06-2026 10:43 PM
@GaryB604
click the orange chatbubble on lower right side of page to start the process to get Customer Support to help.
If that fails, use this link to message Customer Support...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Here's a link to your Community inbox for when they respond. Be aware they're probly done for the night but will respond tomorrow...
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
07-06-2026 10:38 PM
Yes Public Mobile is set as primary. Still no data.
07-06-2026 10:35 PM
@GaryB604 wrote:Yes new account. Data is enable. Network reset done. Still nothing.
Yes new account. Data is enable. Network reset done. Still nothing.
open settings on cellphone and confirm if Public Mobile is set as primary. You can disable old esim now.
07-06-2026 10:32 PM
07-06-2026 10:29 PM
new account ? Make sure you've enabled Data in iphone settings. Restart cellphone...then do a network re-set to see if anything helps.
