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Data not working.

GaryB604
Great Neighbour / Super Voisin

Title - I have no internet access on my iPhone 15 pro. Receiving  calls and texts.

5 REPLIES 5

@GaryB604 

click the orange chatbubble on lower right side of page to start the process to get Customer Support to help.

If that fails, use this link to message Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Here's a link to your Community inbox for when they respond. Be aware they're probly done for the night but will respond tomorrow...

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

GaryB604
Great Neighbour / Super Voisin

Yes Public Mobile is set as primary. Still no data.


@GaryB604 wrote:

Yes new account. Data is enable. Network reset done. Still nothing.


open settings on cellphone and confirm if Public Mobile is set as primary. You can disable old esim now.

GaryB604
Great Neighbour / Super Voisin

Yes new account. Data is enable. Network reset done. Still nothing.

hairbag1
Mayor / Maire

@GaryB604 

new account ? Make sure you've enabled Data in iphone settings. Restart cellphone...then do a network re-set to see if anything helps.

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