$5 for 500 Minutes Add-on

[shahestates]

Hello Public Community,

Does this long distance minutes bucket add up on the monthly allowed minutes in the account or must be within monthly minutes?

I was wondering if I sign up for $15 for 100 minutes plan and than buy the Canada Long Distance Add-On than how will my talking time be consumed?

Will it use my monthly allotted 100 minutes first than start using my 500 minutes add-on or vise versa ?

Regards

[Korth]

Add-ons remain attached to account until they're fully used. Even if you change your plan to one with Unlimited Talk.

The only exceptions are USA Roaming add-ons (with 10-day duration) and certain promo add-ons (with special limits, conditions, and/or expiry duration as defined by the promo).

[Meow]

Add-on are clarified here: https://www.publicmobile.ca/en/on/get-help/articles/long-distance-and-us-roaming-add-ons

and here: https://www.publicmobile.ca/en/on/get-help/articles/overview-of-add-ons

Checking HELP articles always helps. I am weirdo who loves to read manuals and help files 😁

[Triguy]

Your 100 plan minutes will be used first and if not depleted within your 30 day billing cycle will expire.  The long distance add-on is used after your plan minutes have been used up and remain in your account and will roll over to next month until they are depleted.

[t_p · Accepted solution]

Your allotted 100 minutes will be used first then the Add-ons.

The balance of the add-ons will roll over at the end of 30 days until all used up.