10-30-2022 08:18 AM
10-30-2022 10:34 AM
@farouk1 wrote:Cannot find promotion for $40 /15 GB
You have to be PM customer.
Then when you go and try to change plan it will appear (as it is not listed as regular plan):
10-30-2022 09:58 AM
This is the first time in 3-4 years public actually made more money from me.
I upgraded my and my wife's accounts because we were on the old $40 plan.
However, I also upgraded my two kids from their $15 plans so for the first time in 4 years public is getting more money from me.
Yes this upgrade was worth it and kudos to public for finally giving loyal members a decent plan and in 4g no less.
10-30-2022 09:44 AM - edited 10-30-2022 10:10 AM
$40 for 15GB LTE data???????? Sign me up!
Edit: Times 2!
10-30-2022 09:12 AM
If you are accessing the self-serve My Account website via a mobile browser from your phone, the $40/15GB plan may not appear when you try to change your PM plan on the mobile website.
If that’s the case, try accessing the self-serve My Account website from a desktop computer OR laptop OR using desktop site mode from a mobile browser, because the full PM website doesn’t have that particular issue.
10-30-2022 08:26 AM
It is there, @farouk1 , I just logged onto self serve to check.
When there, select Plan and Add-On section, and tap Change Plan. After that, tap on the 4G plan offerings and it should be one of the first one's listed. To get to it, tap the down arrow to the right.
10-30-2022 08:24 AM - edited 10-30-2022 08:27 AM
You'll find it when you try to do or schedule a plan change from in your selfservice account.
You'll find it if you're a current customer.
It's under the 4G plans. Use the arrow to scan through the plans. You'll see 2 $40 plans and it's the second one.
10-30-2022 08:22 AM - edited 10-30-2022 08:22 AM
@farouk1 Did you try actually going through the plan change option in self serve? That was the only way I was able to find it…then schedule change at next renewal