12-22-2024 08:52 PM
Hi, I’ve been seeing this plan circulating on news outlets, but I cannot see that plan in my options. I am a current subscriber and the information I have found notes that it’s not exclusive to new customers. Can you help me find this plan? Or if there’s a code I need to enter to have access to this promotion.
ty
12-22-2024 09:19 PM
Hey guys,
Thanks for the replies and for the information. Given that there’s a current work around that would allow me to access the promotional plan that’s supposed to be for all customers anyways I will take steps unless support chimes in. lol
Happy holidays!
12-22-2024 09:02 PM
Unfortunately, if this plan is not in your account. You are not eligible for this plan.
PM change their rules for member downgrading their plan…you can’t anymore. You can only upgrade your plan.😔😤
12-22-2024 09:00 PM - edited 12-22-2024 09:03 PM
@ZITOGROUP no this plan is not exclusively to new customers; however Public Mobile has made it so that not all plans are available for all members. It depends on your current plan.
So if you don't see that option in signing into your Account, it means you cannot switch to it.
Others says that you have to switch to the 29$ or 30$ plan first if you have that option, which will then make the plan you want available.
Doing this will charge you immediately, without any credits, for each option but if that's what you want, that is the workaround that others say work....