3GB data add-on disappear

[zw1]

Hello,

I purchased 3G data a month ago but it doesn't show in my account now. I checked the usage data history it was only about 250MG used in the past month, why my 3G data add-on disappear?

23:36 PM Purchased 3 GB Data

$30.00 + $1.50 GST BC/ $2.10 PST BC Available Funds: $0.00

[Handy1 · Accepted solution]

@zw1  Yes sorry since march of this year with new system update all data add ons now expire 30 days after purchase . Best to look at new plan 40GB for $34 5G plan . Just make plan change for next renewal and not right away or you lose money in your current cycle 

[Hollister]

@zw1 

Data add-ons expire 30 days post purchase