01-30-2023 10:53 AM
I recently moved to the 4G but have noticed my iphone still shows 3G. I'm definitely not very technical but is there something I should be doing to my phone to make the switch?
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01-30-2023 11:06 AM
Thank you. I'll try.
01-30-2023 11:06 AM
Maybe LTE is having trouble there and the phone is connecting to 3G. Where are you seeing it say 3G? Do you many bars of reception?
01-30-2023 11:05 AM
@danarose wrote:I switched in December. I just noticed today that it was set to LTE but 3G is listed under this. I'm in Prince Edward Island. Summerside.
@danarose So, it was working well with LTE before? or you just not sure if it ever work on LTE?
again, it could be just local network problem today with the LTE. Even you are on 3G speed plan, phone usually using the LTE network just at reduced speed. So, it has nothing to do with the speed plan you have, you should usually connected to the LTE/4G network regardless of your plan
So, try your phone again in different part of the city today. If you are staying home, then try to reboot the phone throughout the day and see if LTE comes back
01-30-2023 11:03 AM
01-30-2023 11:02 AM
I switched in December. I just noticed today that it was set to LTE but 3G is listed under this. I'm in Prince Edward Island. Summerside.
01-30-2023 11:00 AM - edited 01-30-2023 11:02 AM
How long you have switched to 4G speed plan? It takes 48 hours for the new speed to come
Also which city and province you are all?
Try and check at different part of the city, it could be local network issue
and remember to reboot your phone once more time, and make sure Carrier Profile is updated
add:
@danarose wrote:LTE is checked. Under that it says 3G but it's not checked. Is that ok?
this setting is perfect!!
01-30-2023 10:58 AM
It's set to LTE.
01-30-2023 10:58 AM
LTE is checked. Under that it says 3G but it's not checked. Is that ok?
01-30-2023 10:54 AM
@danarose Is you phones cellular data set to 4G /LTE
01-30-2023 10:54 AM - edited 01-30-2023 10:54 AM
@danarose likely your network setting is still set to 3G
Please do this on your iPhone: