$34 Canada/US phone plan and using older model iphones.

[Andrew145]

Hi,

Trying to switch a couple phones already on Public Mobile Canada plans to the $34 Canada/US plan. It says something about an e-Sim. What does that mean? When I moved my phone over I didn't have to do anything with my SIM and the plan just renewed to the new plan. 

Thanks,

Andrew

[maximus2326]

thank you @eddieO much appreciated. I'll give that a shot!

[eddieO]

@maximus2326 you should be able to do it during or after, I did mine during and didn't have any issues. You will need to know the account number from your old mobile provider but you will also see the option to enter your phone's IMEI number, I strongly recommend you do not use it but instead enter the account number where it asks. It seems like providing the IMEI number gets most people stuck and they end up needing help from a CS_agent.

[maximus2326]

I recently switched and one of my phones supports esims, but the other does not. I didnt see a step in there when porting over to use a physical sim. Should I do the porting after activation or during activation for my non esim compatible phone?

[softech · Accepted solution]

@Andrew145 

no worries about the eSIM, it is optional, for those who want eSIM and have phones that compatible with it

You can switch to that plan without making any changes to phone or sim,

[eddieO]

@Andrew145 eSIM is just another option instead of having a physical SIM but not all phones are eSIM compatible so if you want one check first to see if your phone is eSIM compatible. eSIM's are convenient because you get them immediately by scanning a QR code as opposed to having to wait for delivery through mail or driving to a store (TELUS/Koodo or Mobile Klink) to pick one up. You should still be able to use a physical SIM card if that's what you prefer

[EB0]

@Andrew145 

The new $34 Canada/ US plan can work with you SIM, no issue, if you have a newer phone and would  like to use eSIM, it costs $5

just make sure to schedule your plan change on renewal, as Public mobile doesn’t refund prorated from your old plan.