03-18-2020 01:26 PM - edited 01-05-2022 09:59 AM
I am getting a "2UV2 All Circuits Are Busy" message when calling a toll free number in Kelowna, BC. I can make local (Campbell River, BC) calls and just called a LD number and both went through fine so I know it is not my phone. Just putting it out there, I suspect it will clear up.
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03-21-2020 03:32 PM
Yes, I don't think anyone is thinking it is anything but overloaded circuits. I am saying that in a situation where there is a bit more than usual traffic it is overloaded, when there is an emergency situation, nothing will work.
03-20-2020 06:41 PM - edited 03-20-2020 06:42 PM
Circuit overload. No telephone network has ever been built that is capable of letting 100% of users be on the voice network at the same time. 8 to 10% of customers originating calls at once was pretty typical in the latter half of the last century. I’m not sure that those numbers have increased at all because voice traffic overall is likely dropping.
AE_Collector
03-20-2020 06:35 PM
Imagine what traffic would be in a real emergency? What happens then?
03-20-2020 06:34 PM
What happens when we have an emergency?
03-20-2020 06:33 PM
I've never had it on home (Shaw) phone. But have it every second time I try to use my phone in S. Surrey and S.Langley area. ( Other spots also). Obviously oversold for the amount of circuit infrastructure available. Good thing we don't have an actual emergency like earthquake.
03-20-2020 03:53 PM
Give us wifi calling like the other Telus brands. it is a safety issue
http://vancouversun.com/news/telus-mobilitys-network-struggling-with-jump-in-b-c-cellphone-use
03-20-2020 12:57 AM
All three are struggling with traffic to some extent. Apparently handing off to other carriers is creating the most congestion problems as compared to calls handled within a single carriers network. They all say they are doing what they can to lessen the problems but traffic is up between 20-60%.
AE_Collector
03-19-2020 05:04 PM
This is happening with all carriers (including landline).
Congestion in the toll free number routing is the culprit.
Just have to wait it out and keep trying.
03-18-2020 04:21 PM
@gblackma it's a capacity issue, nothing to do with maintenance.
03-18-2020 02:38 PM
@croftrandle It's a combination of the ongoing maintenance and an uptick in usage since almost everyone is now home with nothing to do.
03-18-2020 01:32 PM
@croftrandle Yeah, faced this yesterday. Was fixed itself after several mins.
03-18-2020 01:31 PM
Phone lines / towers are light up with everyone calling relatives due to COVID-19.
03-18-2020 01:28 PM - edited 03-18-2020 01:29 PM
Happening last few days, just hang up and try again, eventually it will go through.
At least many are following the social distancing 😁