2GBBONUS promo code

[klino85]

Hi. I just trying to activate my new service with public mobile and on a last step could not get 2GBBONUS data activate. Just got message " promo code is not valid" I talked to agent from a chat and he said just activated without code and than ask questions here and service agent should help me. I hope someone helps me here. thanks.

[Stewbaroo]

Thanks

[darlicious]

@Stewbaroo 

Are you currently activating? They gave you the wrong promocode. You want to use LNYGIFT for this promotion.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin#.

[Stewbaroo]

Will do @softech and thanks!

[softech]

@Stewbaroo   2GBBonus has been used for another ongoing promotion (recurring 2GB Bonus data).  I am not sure it is for the Lunar New Year 8 months 2GB promotion

Since you already submitted email before to try to get the code, if you want to, you can still activate first and contact PM Support after and ask them to re-apply the promotion manually for you.  PM Support are usually very understanding and they will help

If you really want to be certain before you activate, since you still time before Feb 18, you can also send reply on the same message you got from CS Agent and ask them to clarify or provide you another code.  (Please note CS Agent usually won't reply to the forum post, so, if you want to clarify before activate, please reply the message you got earlier)

[Stewbaroo]

I'm having this bonus activation problem too.  I submitted my email to have the bonus code sent to me for use on a new $25 plan- twice at the end of January.  Never received a reply.  So before February 2, I contacted chat and they gave me the code 2GBBONUS to use.  Today February 8, I just tried using it-  and it's saying 'invalid'-it's supposed to be valid til the 18th?? I screenshotted the offer back in January: the offer btw.

[darlicious]

@klino85 

Check your private messages.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[klino85]

I hope it is not many ussies in this company cause to spend whole day to fix a little problem you have to be the most patient person in the world.

[darlicious]

@softech 

That link doesn't work. Note the confusing wording ( as per usual) before February 2nd 11:59 pm eastern. Pm may have considered that last night and removed the link but it can certainly be interpreted as tonight?!! I haven't been able to find a working link to the email registration but of course the ad without terms is still up so customer support should honour the promo for the OP.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[VIP_Tech]

---

@klino85 wrote:

Yes I just activated new line( like 30 min ago.)

---

@klino85 

ok then contact to CSA, them can Add to your account..

[softech]

@darlicious not expire yet..  still good..

1. Submit your email address here before Feb 2, 2022, 11:59PM EST
2. Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.
3. Activate with the same email address by Feb 18, 2022.

[klino85]

Yes I just activated new line( like 30 min ago.)

[klino85]

Now customer support is asking me if I can proof that they have this deal.  😠

[VIP_Tech]

---

@klino85 wrote:

Ok now looks like in you link it says only $35+ plans. But if you open announcement in Lunar New Year Offer topic it says $25 + plans. Someone screwed up.

---

@klino85 

Lunar New Year Offer - Community (publicmobile.ca)

do you Activate new line or not yet !

[darlicious]

@klino85 

The LNYGIFT promo is $25+ plans. The 2GBBONUS promo is for $35+ plans. Maybe we can still find a working link for the LNYGIFT promo but it did have an expiry date of yesterday.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[klino85]

WOW..... It is so complicated. Even this community, to fix little problem I should spend an hour chatting with an agent. Thanks all of you guys for your help.

[darlicious]

@VIP_Tech 

Nicely done.

@klino85 

Enter your email address at the link supplied by @VIP_Tech . Although entering your email is not necessary to qualify for the 2GBBONUS promotion it's better to be safe and have a copy of the email as proof. The important thing is to have a copy of the promotion being active as of today.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[klino85]

Ok now looks like in you link it says only $35+ plans. But if you open announcement in Lunar New Year Offer topic it says $25 + plans. Someone screwed up.

[BeachNBeer]

@VIP_Tech  Nice you found a working link.

[VIP_Tech]

Hi @klino85 

Submit your email address here before Feb 2, 2022,

if you Activate your line don't worry about it get in touch with  Customer Support Agent (publicmobile.ca)

the can Add,

CSA Hours Of Operation (publicmobile.ca)

Verify your identity (publicmobile.ca)

[BeachNBeer]

@klino85  It sure looks like the link is not working. Sorry.

Just send a private message to Support and they will fix you up via link below 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[darlicious]

@klino85 

Oh weird. Let me find another link for you.

Edit:

Here are the terms but the ad is still on the website so you have an argument that it should still be valid. Ask for it to be applied if they say no then make your argument. But ask for the 2GBBONUS to be applied first.

How to Get this Offer: 

1. Submit your email address here before Feb 2, 2022, 11:59PM EST
2. Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.
3. Activate with the same email address by Feb 18, 2022.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[klino85]

There is nothing on this link, just empty page.

[BeachNBeer]

@klino85  According to link below. $25 plan is good.

https://productioncommunity.publicmobile.ca/t5/Announcements/Lunar-New-Year-Offer/td-p/777689

Offer Details:

Offer applies to the $25, $35, $40, $50 and $60 plans. This offer is not stackable with other in-market offers. This offer is subject to change without notice..

How to Get this Offer: 

Submit your email address here before Feb 2, 2022, 11:59PM EST

Once your email address has been successfully submitted, you will receive a confirmation email with a promo code.

Activate with the same email address by Feb 18, 2022.

You have to enter your email before 1159 pm EST tonight. Link below to enter email.

https://www.publicmobile.ca/en/bc/fs2020

Just enter your email and since you already signed up contact support and they will fix you up.

[klino85]

Where did you find info about those promo code. I could not find any info that it is for $35 + plans. I guess this is my problem, I have $25 plan

[Yummy]

Hmmmm. There is NO 'chat' option with PM.

Regarding account issues only agent can assist you if you send them personal mail.

[softech]

@klino85 that promo might have expired,  especially there is a Lunar New Year promo, 2GB extra for 8 months,  going on now.  

[darlicious]

@klino85 

Hmmm...strange. The promocode should still be active on $35+ plans but the terms and conditions do say it could be revoked at any time. Preregister your email for the LNYGIFT promocode that gives 2gb of recurring monthly plan data for 8 months on $25+ plans just in case the 2GBBONUS promocode is no longer active. After registering your email for the lunar New Year bonus promotion then contact customer support to add the 2GBBONUS promocode with the LNYGIFT promocode as a back up in case the 2GBBONUS promocode is no longer offered.

https://www.publicmobile.ca/en/on/

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[BeachNBeer]

@klino85  Open a ticket for support as we are all customers on here.

If you used a referral code. The $10 signup bonus will be credited within 72 hours. Welcome to Public Mobile!

Contact customer service agents. 

Open a ticket via: 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html (faster response time) 

Type "ticket" > Click "Contact Us" > Select your issue > "Click here to submit a ticket↗" 

or send a private message to: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

and describe your issue. Include your name,phone #, account #, Email address,4-digit PIN to speed up authentication process.