2GB Bonus Data came used?

[feb1990]

I signed up for the 2GB one-time bonus data and 500 international minutes. But the bonus data shows I've already used over 40%, which is impossible, no way I used this much immediately after getting the data. Anyone has the same experience?

[Quigley]

@feb1990 

Now you know what to do in the future, when logging into your account so you see the most updated information.

Just remember that and you'll be good.

[darlicious]

@feb1990 

Going by your usage it looks like you have the start of a very nice collection of add ons and you've started with matching pairs! Happy Noel and have a Merry New Year!!

[feb1990]

Hey thanks guys, I followed your instructions and now I see!

I think there was a similar deal last year and I signed up to that and did not use up the data. The issue was caused by that, and it's showing the last deal's info. I cleared cache and refreshed now it shows the correct info. 

[Quigley]

@feb1990 

Your probably looking at cached information before.

You should try logging into your account using a browser in incognito or private mode instead.

Then do a refresh of the overview page using the little circular refresh wheel.

Try again.

Your screen shot is probably showing you the add-ons from some other promo.

Not the gift of add on you just got.

[darlicious · Accepted solution]

@feb1990 

How long have you been a customer? Could those be last years gifts? Try logging in using secret/incognito mode or try the refresh arrows at the bottom right of the add ons section.